Communication

Let your AI team run Vonage for you.

Connect Vonage once, then just ask. Your agent handles the work inside Vonage the same way you would — only faster, and at 3am.

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What your agent does with Vonage

Connect Vonage so agents can send SMS/WhatsApp/Viber/Facebook messages, run phone verification (Verify v2), look up carrier metadata, manage owned numbers, drive voice calls (NCCO), and inspect account balance and pricing.

  • SMS API: send / search messages / search rejections / search by reference
  • Messages API v1: send across channels (sms, mms, whatsapp, facebook, viber, messenger)
  • Verify v2: start workflow ([sms, voice, email, whatsapp, silent_auth]) / check / cancel / advance next workflow
  • Number Insight: basic / standard / advanced (sync + async callback)
  • Numbers: search available / buy / cancel / list owned / update voice + SMS callbacks
  • Voice API: create call / list / get / update NCCO (transfer, hangup) / play DTMF / TTS talk / stream audio / mute / earmuff
  • Voice recordings: download recording binary (returns URL)
  • Conversations API: CRUD conversations + members + events (messages, custom events)
  • Applications v2: CRUD applications with voice/messages/RTC/verify capabilities + answer/event URLs
  • Account: balance / settings (callbacks + max outbound SMS price) / secrets list/create/get/delete / top-up
  • Pricing: by country / by prefix (SMS, voice, messages)
  • Reports: async CDR exports (SMS, Voice, Verify, NI)

What to ask your agent

  • ›"Summarise everything new in Vonage since I last checked."
  • ›"Draft replies for the unread threads in Vonage — I'll approve before sending."
  • ›"Watch Vonage and only ping me when something truly urgent comes in."

More communication integrations

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