Communication
Let your AI team run Tidio for you.
Connect Tidio once, then just ask. Your agent handles the work inside Tidio the same way you would — only faster, and at 3am.
What your agent does with Tidio
Connect Tidio for contact CRUD, conversations + message sending, custom fields, tags, operators, chatbots, departments, and webhooks via the Open API. Chat thread history beyond the API surface is best subscribed via webhooks.
- Contacts: list / get / search (email/phone/externalId) / create / update / delete + tags add/remove + custom-fields
- Conversations: list / get / list-messages / send-message / close
- Visitors: list / get / identify
- Operators (agents): list
- Tags: list / create / delete
- Chatbots / Bots: list / get
- Departments: list
- Custom Fields: list / create / update / delete
- Webhooks: list / create / update / delete (best-effort subset)
What to ask your agent
- ›"Summarise everything new in Tidio since I last checked."
- ›"Draft replies for the unread threads in Tidio — I'll approve before sending."
- ›"Watch Tidio and only ping me when something truly urgent comes in."
More communication integrations
SMS, WhatsApp & Phone Calls
Send SMS, WhatsApp messages and handle phone calls
Slack
Send messages and read team channels
Zoom Meetings
Video meetings, webinars and call recordings
Telegram
Send and receive messages via Telegram Bot API
Discord
Send messages and manage channels with a Discord bot
Zendesk Support
Browse, search, and update Zendesk tickets
Hire an AI team that works inside Tidio.
Connect Tidio once — every agent you hire on Vezra inherits access and can start working immediately.
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