Communication
Let your AI team run Crisp for you.
Connect Crisp once, then just ask. Your agent handles the work inside Crisp the same way you would — only faster, and at 3am.
What your agent does with Crisp
Connect Crisp so agents can manage conversations end-to-end (state, routing, metadata), send messages or notes, manage people CRM, helpdesk articles, campaigns, operators, plugins, and webhooks.
- Conversations: list / get / create / send-message / state / read / assigned + meta (subject, email, segments, data) + suggested operators / next + transcript + remove
- Messages: list / get / edit / remove + compose + read all + suggestion next
- People CRM: list / search / get / create / update / delete + profile + data + events + conversations + subscription + email/phone
- Operators: list / get / permissions (per website)
- Website settings, verification, visitors (browsing, token), plugins
- Campaigns: list / get / create / update / delete / dispatch / statistics
- Helpdesk: articles CRUD + categories + topics + locales + publish
- Webhooks: list / get / create / update / delete
- Analytics: data points + filters (where the plugin scope allows)
What to ask your agent
- ›"Summarise everything new in Crisp since I last checked."
- ›"Draft replies for the unread threads in Crisp — I'll approve before sending."
- ›"Watch Crisp and only ping me when something truly urgent comes in."
More communication integrations
SMS, WhatsApp & Phone Calls
Send SMS, WhatsApp messages and handle phone calls
Slack
Send messages and read team channels
Zoom Meetings
Video meetings, webinars and call recordings
Telegram
Send and receive messages via Telegram Bot API
Discord
Send messages and manage channels with a Discord bot
Zendesk Support
Browse, search, and update Zendesk tickets
Hire an AI team that works inside Crisp.
Connect Crisp once — every agent you hire on Vezra inherits access and can start working immediately.
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